Quote:
Originally Posted by Trrags5
My husband and I bought a home in the villages 4-12-2019. We contracted with Good Neighbor Service Management,Inc. on 8-9-2019. My husband passed away in March 2020. I sold the house immediately and moved back to Maryland. There are 4 months left on the contract I have called nine times, I have spoken to 3 different people in the office trying to get a refund on the 4 months left on the contract, NO ONE will return my calls!!!! I have left messages to speak to the owner Kenny of course he won't return my calls. Don't do buisness with this company!!!!!
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First of all, my condolences for your loss. Since we're still trying to learn everything we can for when we move down there ourselves (and also possibly being snowbirds for the middle of summer), your post has me a little confused. Were you using this company while you were living there, and if so, for what? If you were snowbirding and using them while you were gone, were you forced to pay in advance for your "contract?" In other words, what 4 months are left on it? The other obvious question is, have you checked the fine print on the contract to see if refunds are even mentioned? To be honest, if it were me and I had just lost my spouse (and guessing that it's not an outrageous amount of money), while I too would be upset about paying in advance and now not needing the service, I would probably just let it go for my own overall mental health and anguish. Good luck.