Quote:
Originally Posted by Trrags5
My husband and I bought a home in the villages 4-12-2019. We contracted with Good Neighbor Service Management,Inc. on 8-9-2019. My husband passed away in March 2020. I sold the house immediately and moved back to Maryland. There are 4 months left on the contract I have called nine times, I have spoken to 3 different people in the office trying to get a refund on the 4 months left on the contract, NO ONE will return my calls!!!! I have left messages to speak to the owner Kenny of course he won't return my calls. Don't do buisness with this company!!!!!
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So sorry about the loss of your husband. What a sad conclusion to what should have been many happy years in TV.
If you will do a search on this forum for "Service Smart" and read the thread started by Martian on 9/10/19, you will find plenty of comments about "Good Neighbor", formerly called "Service Smart." Maybe the only thing you can do now is add to the volume of complaints already filed with Seniors Against Crime. I'm sorry you didn't know about their reputation at the time you signed with them.
I suspect they concentrate their sales efforts on people newly arrived due to their bad reputation.