Quote:
Originally Posted by Trrags5
My husband and I bought a home in the villages 4-12-2019. We contracted with Good Neighbor Service Management,Inc. on 8-9-2019. My husband passed away in March 2020. I sold the house immediately and moved back to Maryland. There are 4 months left on the contract I have called nine times, I have spoken to 3 different people in the office trying to get a refund on the 4 months left on the contract, NO ONE will return my calls!!!! I have left messages to speak to the owner Kenny of course he won't return my calls. Don't do buisness with this company!!!!!
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Thanks for the warning. One of the best parts of a community "bulletin board" like TOTVs, is the ability to allow your friends and neighbors to know which individuals who own a business are ethical and moral in their dealings, and which, like the "Kenny" you mentioned, are either unethical or perhaps just immature or unskilled in communicating with customers. I know this kind of thing happens a lot in The Villages, it seems so often their are a lot of opportunists to fancy themselves business people and don't have any back ground in business practice at all. A neighbor of mine used to call these types of "lawn services" "lawn mower cowboys".... LOL... mostly about the money, quick money. NEVER paying for more than one month ahead would stop all of that. Sort of like cable TV and phone bills, electric bills. There are many honest small business people, fortunately through TOTV's we can share who those folks are. I hope you get your money for work they did NOT do ! Sad how some people operate.