Quote:
Originally Posted by Trrags5
My husband and I bought a home in the villages 4-12-2019. We contracted with Good Neighbor Service Management,Inc. on 8-9-2019. My husband passed away in March 2020. I sold the house immediately and moved back to Maryland. There are 4 months left on the contract I have called nine times, I have spoken to 3 different people in the office trying to get a refund on the 4 months left on the contract, NO ONE will return my calls!!!! I have left messages to speak to the owner Kenny of course he won't return my calls. Don't do buisness with this company!!!!!
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The Good Neighbor was formerly Service Smart and then before that they changed their name from Once a Year. They just keep changing their names as the terrible reputation builds up. So that is 3 company name changes that I know of. There may be more. They are the WORST! There is a complaint file a foot thick in the Seniors Against Crime office against them. I won't even go into the list of problems I had with them! I'm so sorry you have to deal with this.
When I have to get help I check with the Home Warranty Office and they usually have good people that they refer me to. A check about a specific company can also be done with Seniors Against Crime.