Quote:
Originally Posted by tralemaster
I am new to Florida and the area. In February I purchased a home in Fenney. At the time I also purchased the golf cart from the home owner. The cart was originally purchased from The Villages Golf Cars in 2019 by the person I bought it from.
The other day I noticed a slow leak due to a nail in a front tire. I took the cart to the The Villages Golf Cars service trailer at Grey/Red Fox. They asked if “I” purchased the cart from them. I answered no but the cart was purchased in 2019 from them by the person I purchased the cart from.
I was told they will only service carts purchased from them directly and would not be able to service mine.
While it is their business and they can do as they please, I see this as a terrible business model and makes me not want to ever support their business in the future.
I am looking for recommendations of good cart service providers in the area.
|
So sorry to hear about this experience. We were in your situation and had great service on our second hand golf cart, always have. What we found was we can absolutely get our cart serviced, but the appointment is on a first come first service basis. Had we purchased directly from the store, we would have been given an appointment. Again, your experience is unfortunate and do speak to a manager. Our "used" cart has always been serviced properly by The Villages Golf Cart store. Being on Fenney side, I believe there is a $30 or $35 towing fee to Brownwood for used carts. You might want to call Villages Kart Aide 352-409-5853 and see if you can sign up maybe they can help you. It's a good service to have in any event. Good luck.