We had our lanai double-panes replaced with a complete rebuild back in Mar/Apr 2014. Last winter a couple of the non-sliding windows started failing and now (Jul/Aug 2020) they have very obvious water intrusion; the seals have failed. The remaining windows, both sliding and stationary, seem to be okay so far. Ours were installed by a different contractor (White Aluminum) but the windows may well be from the same factory. Not sure on the need to pay for installation of a warranty replacement but it sounds about like many product warranties unfortunately. In fact we intend to just let them go as they are now and replace them in the future (maybe) if we every choose to sell this home. We might cover them with an opaque coating to lend more privacy as well as cover up the look of the water intrusion. Hope you can get a different result on the labor payment but I wouldn't hold my breath.
|