The problem isn't with the complaints, it's with enforcement. As you may have noticed recently with all the riots going on, minor infractions aren't being prosecuted while major legal infractions are. Currently there is no means to evaluate the complaint to determine its effect on the neighborhood as a whole. Each district could establish a board of five or seven members (an odd number is important to avoid voting ties) to investigate the infraction. Those determined to be minor would be given a pass while more egregious infractions enforced. The name of the complainant would not have to be divulged.
Now if the complainant decided to press the issue beyond the district board to the ARC, their name would still be attached to the complaint and would become public knowledge.
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