[EdFNJ]

It is a sad and aggravating fact these things often happen to women at car dealers (I believe 60 Minutes, years ago did a story on that) and being a senior woman puts a bigger target on your back. While I wouldn't call her gullible or stupid evidently she was just UNINFORMED. Barring any further details than provided she got what she legally contracted for and the salesman must have thrown a party when she left. She can write to the newspapers, contact "seniors against crime" who couldn't do anything anyway despite evidently there was no crime except for her being uninformed or contact the BBB for "satisfaction" but she won't get much more than that. As posters here ALWAYS write, we need to take responsibility for our own deeds. They probably got her by adding $9000 worth of worthless dealer installed extra to the sticker price. Sorry "your friend" got (legally) bamboozled.