We contracted in April, 2008 for a designer home. It was finished well before the closing date in July.
I feel we were somewhat rushed through the process of choosing an interior package by the sales rep. and perhaps not shown all the package options. We did get quotes on more than one and chose the least expensive because we liked the color of the cabinets and the tile. That meant it was up to us to make any upgrades we desired after closing.
The sales dept. did allow us to specify tile rather than carpet in the LR/DR area. We then thought we could convince them to lay the tile on the diagonal rather than the square as shown in the interior package and argued passionately for that, to no avail. We were told that to do so would "disrupt" their production.
We were not totally satisfied with the appliance package. We were advised to notify the supplier in advance about trading in some of the appliances immediately after closing. We did so and think they dealt very fairly with us.
We were able to pick out a couple errors/omissions in the specifications when we went to sign and give the down payment. For instance, they left out the garage door opener for the golf cart garage. It was not a hassle to get that corrected at that time but it might have been later.
Since closing, we've found only a few minor warranty items. Friends who bought at the same time found more...the biggest one being no insulation in the attic.
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