Quote:
Originally Posted by Joeyb
****es me off: go to a store, fast food or anywhere. At cashier, when sale is complete and take my product, I typically say “ Thank You”. sales persons response - “No problem”. Such poor training. Response should be “ Thank YOU!
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The response should be whatever their manager tells them it should be. If the manager has no preference, then it should be whatever they were taught to be a polite response, by whoever raised them.
I don't think "no problem" is a big deal. It means what it says: helping to serve you was absolutely no problem at all. You can expand on it: of all the problems I've had to encounter all day, it's been a breath of fresh air to know that you weren't one of them.
I was trained to say "my pleasure." Personally, I think that sounds more like something a prostitute would say to a john when the john thanks them, and isn't suitable for public discourse. But I say it anyway because that's what the managers like.