[NancyLee]

Originally Posted by dougjb

I would beg to differ. The founders of this company are wonderful. But, they turned it over to their daughters. They made an absolute hash of it.

I am an out of town owner. I had a new house. Here is what Down Home did. They turned the sprinkler up to full blast. When the rainy season hit, I asked them to turn it down. They did not. So, I had huge bills. I left many phone messages (no one picked up the phone). I emailed repeatedly. Absolutely no contact from them.

Since it was a new home, I paid an inspector to go out there and check the home for warranty problems. Down Home never forwarded the report to the warranty department.

Finally, and I do mean after months, I got a response from Down Home. The mother (founder) of Down Home was very apologetic. She returned the monies that she took from the rental payments for the months. But, I was stuck with the water bills and the lack of warranty coverage.

Oh...one of the daughters finally apologized...you know ...office mishaps and such.

Nope...not a company I would put on my list.

But, they are nice people! Just terribly incompetent when I used their services (which was based on a recommendation from a Villages Salesperson). I sincerely hope they are more competent now!

I now manage the property myself. I am still out of town. But, here is what I did. I found some great long term renters. I also found a very good handyman who I can call who will go out there and do what is needed. So far, I have had very limited need of him. But, the arrangement works out well. I do not think I would be comfortable with this arrangement if I was just doing seasonal rentals or had a lot of turnover.

May I have the name of your very good handyman? Thanks!