[dillywho]

Understand, do not take out frustrations on people working the front desk (anywhere). Perhaps she seemed short because she had just dealt with someone coming in that was rude. It happens. These people only work there and do the job as they are instructed which should not include verbal abuse towards them.

When there are not enough volunteers to do the shuttles, then they can't run. They have not been able to get enough drivers. The hospital does not share their shuttle for the Morse Bldg. There used to be 5 wheelchairs available at one time, now there are 2 as, apparently, 3 have disappeared. There was none available at the time the lady needed one because the two were already in use.

The wearing of masks is new to so many and it could be that the lady who forgot hers is not out that often and had too many other things on her mind or perhaps a bit of dementia? Compassion works for everyone, not just a select few. Let's all try harder to be more understanding and less judgemental. I have to remind myself all the time. I have developed the habit of having an extra new (still in the sealed packet) mask in my purse in case I encounter someone in need of one for whatever reason.