Quote:
Originally Posted by caljeff
General comment:
When we moved from California to TV in '17 we employed North American Van Lines. Our items arrived in reasonably good shape. Our driver utilized local helpers to load and unload our belongings which was not a problem. Our issues occurred in pricing. We had our items packed "professionally" in CA. They apparently under estimated what it would take and increased the price over original estimate. This amounted to a $5k increase. In reviewing the contract (rules of cartage) it is stated that the mover is not responsible for underestimates the property owner is. After all (the contract states) it is an estimate. The bottom line is to aware that the property owner bares the complete financial responsibility of the move. If the mover buys into the move ("low balls" the estimate) it is the property owner who picks up the entire difference. On shorter moves that nuance doesn't present any issues but on larger/bigger moves that is something to consider. What I have described was the environment in 2017. It may have changed since.
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Im sure you know you were ripped off with the long standing scam. Load the truck and afterwards the price increases. If the company is that far off on an estimate, then theres a problem with them.