Quote:
Originally Posted by vonbork
Munn's came to my house, very professional looking, well-spoken, etc. and then never followed up with a quote other than the estimate the sales person gave me when he visited. Meant to say in a previous message that my brother, in the business, said the most important factor was proper installation so that given that most units are very similaIr, he would go with the installer who had the best reputation.
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Your brother gave you good advice in my opinion. It's the installation, although I can't say enough about always going with Trane. Munn's is really big here, I know people who are satisfied, but I went with a local family owned business that's been around forever and most of us who lived here before retirement know has a reputation for keeping their same installation people, that's the key. Some places have a HUGE turn over.