Took me months but I didn’t give up. I asked to speak to a supervisor every time I called. They were always in a meeting. I refused to give up and finally got my money back. Don’t give up! They did send me a check even though they kept telling me it had been credited to my credit card account. It was never credited to my account just a lot of run around as far as I’m concerned. I doubt that I will ever buy tickets again. This was not the only refund issue. It took me months to get a refund when they double billed me for a gift card
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