Quote:
Originally Posted by EdFNJ
Anyone else having a problem getting a refund on a cancelled show from Villages Box Office? Bought tickets for QUEEN back in December and it was rescheduled twice before it finally got cancelled. I spoke with someone there a couple weeks ago and he said he was issuing a credit as we spoke. Nothing yet, over 2 weeks. I called them yesterday and they said it takes ONE MONTH to get a refund on your card which is absurd and not true assuming they actually issued the credit. They also told me they can't even check on it for a month. Been 9 months so I can no longer dispute it with my bank should it drag on much longer. It was for a lot of tickets so it wasn't a small amount. They managed to charge me in 48hrs last December four months before the show was scheduled.
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I have a friend that works at the box office at the Savannah Center. With everything that's been cancelled/rescheduled, she spends her day making phone calls to ticketholders asking if they want a refund or a credit applied to future concerts. You could always go and have it taken care of in person. No waiting.