Talk of The Villages Florida - View Single Post - Lake Medical Imaging awful response at best
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Old 10-06-2020, 07:49 PM
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Nucky Nucky is offline
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We put a new wing on the last new operation for Lake Imaging. They have gone out of their way to cater to us. There have been a few mistakes that were terrible to live with over a Holidays Weekend. We got a diagnosis emailed to us that was terrible. Turns out it was someone else's test that got switched with ours. This is the same time that my bloodwork got the switcheroo. What a nerve-wracking ordeal that was. Mistakes happen. They were all over getting the correct answer for me and in two days we got the blood work and tests that belonged to me and all was well.

You have to have eyes in the back of your head and be aware that mistakes happen. It always seems to be when they are not to busy that mistakes occur. The billing department has been shakey but documentation, as you deal with them, gets things straightened out. When they are hammered with work they have been Flawless. Things have been really good for a long time. I recommend them even with these few warts.

Last edited by Nucky; 10-07-2020 at 08:03 AM.