I had an issue just last week. The DR’s office called to remind me of a follow up appointment on 10/08 and asked me if I had the MRI they requested. Since I had not been contacted by LMI I called them and asked why they hadn’t scheduled my MRI.
She checked my records and said that they called on 8/21 and got a “this number not accepting calls at this time” (probably because voip system rejects calls that do not contain Caller ID info.) They didn’t retry to call, they didn’t notify the DR They did nothing! So now they rescheduled the MRI for 11/12 and my follow up appointment is now 12/08.
Another time they had scheduled my appointment to have an MRI at the office in LSL. Showed up, got ready for the MRI and when they came to get me for the MRI I asked when will the IV needle be inserted for the contrast administration? (usually the first step in the procedure) and my pacemaker hasn’t been turned off. The nurse left and when she returned she told me that the only office that could do the requested MRI is the location over by the hospital! So the MRI was re- scheduled .
On another occasion the nurse incorrectly inserted the IV needle. Half way through the MRI they administered the contrast dye and when I complained about the terrible pain it caused They found that the IV needle was not in a vein. And rescheduled me for another MRI a week later
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"Never argue with an idiot; they'll drag you down to their level, and beat you with experience."
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