[Indydealmaker]

Originally Posted by dadspet

Wonder if anyone else is experiencing very poor response from Lake Medical Immaging?
My Dr requested an MRI for me from LMI and I waited 1 week with no response from them. I called my Dr and they asured me they sent the request to them 1 weeks ago but would resend it again. After it was resent I again didn't get a response so I tried calling LMI but seemed to get routed off to no mans land and they never answered. Waited a few more hrs then another day and tried again and never could even get on a wait list to schedule a MRI. Finally I tried again today and this time at least the computer asked what I wanted and took me around in a circle asking the same thing about 3 times before putting me on a call waiting for Scheduling. It took over 20 minutes of waiting to then finally get a real person. I asked what the problems where for lack of reponse and long waiting time to get a MRI scheduled but didn't get an answer or even a comment. WOW you would think with at least 4 locations now ( or 5 ? ) their response would be better than awful. I think they clearly need some competition or someone paying attention. Doesn't seem like I had this kind of issue in the past. I wonder if it has anything to do with The Villages now being deeply connected with Top 10 Un of Fl -- if it is I got a feeling we took a step backward? Anyone else going thru this with them?

OMG! A new conspiracy!