Talk of The Villages Florida - View Single Post - Lake Medical Imaging awful response at best
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Old 10-07-2020, 09:48 AM
Rosie1950 Rosie1950 is offline
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Quote:
Originally Posted by davem4616 View Post
never have had a problem with Lake Imaging....once they've received the order from our MD

getting the order there seems to be the issue

We were sitting in a doctor's waiting room earlier today and the wife of a patient came in and said...I know that you've said you emailed it to Lake Imaging twice, but just give me the information and I'll hand carry it
One issue I had. Primary Dr ordered kidney ultrasound, I HAD the ultrasound. Dr. and myself requested a copy to go to the specialist for my first visit. Get to specialist and no report. While at this appointment they tried to no avail to get the report. After appointment I went to LMI wanted to know why it wasn’t sent, no reason it just wasn’t sent, offered to re send. Perfect right? Wrong one week later specialist called saying they didn’t get the report, and wanted to schedule me one of their own. Now my little mind is going and I’m thinking that my insurance is NOT going to pay for 2 of the very same test.
Long story short I had to go to Colony’s VHS, get a copy of the report and go all the way to Mulberry were the specialist is located and hand deliver. All this when a few key clicks could have happened.