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I recently lost two sites I pay for and it turned out that ROKU was managing these sites, and ROKU was updating their software and my sites got eaten.
I have never used Geek Squad, but in desperation after hours of trying to reach someone at Roku, I went in and had someone come to the house. I think he was about 12 yrs old and had been born with a coputer in his hands, it took him all of 10 mins to clear my problem, he then cleaned up my treaming site and got rid of a load of mess. It was the best money we have ever paid. If anyone is interested, I have his card and will gladly give you his name on PM. He is only available through Geek Squad at this time. But ................. Nice young guy, great personality.
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