Call DirecTv. It only took 4 calls and 1 1/2 hours before the AT&T rep could get me successfully transferred to a DirecTv rep. Then from the DirecTv rep to the NFL Sunday Ticket (which I did not auto renew this year) rep to get a refund for the 2 months of NFL Ticket I was erroneously billed for. Been with DTv for 14+ years but since being absorbed by AT&T their customer service has been at best frustrating. Thinking of Dish Network????
|