Quote:
Originally Posted by kpd3062
Our new home has all Samsung appliances and the microwave started giving us an error warning. The Warranty department says contact Samsung.
The first call to Samsung a couple weeks ago and they gave us a four hour window for service. Nobody came and now call or even email. I call and they said someone will look into it within 48 hours. Still nothing. Contacted them by chat today and they told us it’s assigned to Lake’s Electronics out of Pompano beach and they should contact us within 48 hours. I looked up reviews for that company and they have horrible reviews. I called Samsung to see if it can be assigned to another company and they said no.
I can’t believe I haven’t heard of this problem before.
Anyone else have this issue? Thanks
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When they built houses with the GE Whirlpool they gave homeowners a 2 yr warranty. I found out that was not true it was 9 months and they did not contract it to local 3rd party.
Samsung started end of 2019 and warranty doesn’t deal with it and they don’t care either.
So many things people don’t ask about these things when looking at houses