Talk of The Villages Florida - View Single Post - Anyone have trouble with The Villages Samsung appliance Warranty service?
Thread: Anyone have trouble with The Villages Samsung appliance Warranty service?
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Old 10-27-2020, 10:09 AM
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Originally Posted by kpd3062 View Post
Our new home has all Samsung appliances and the microwave started giving us an error warning. The Warranty department says contact Samsung.

The first call to Samsung a couple weeks ago and they gave us a four hour window for service. Nobody came and now call or even email. I call and they said someone will look into it within 48 hours. Still nothing. Contacted them by chat today and they told us it’s assigned to Lake’s Electronics out of Pompano beach and they should contact us within 48 hours. I looked up reviews for that company and they have horrible reviews. I called Samsung to see if it can be assigned to another company and they said no.
I can’t believe I haven’t heard of this problem before.
Anyone else have this issue? Thanks

Had the same problem with Lakes Electronics---extremely horrible custoner service...called Samsung and related my problem with Lakes and they have agreed to get another provider out---UBREAKIFIX...when I spoke with Samsung they told me that they had had countless complaints against Lakes and were reviewing about dropping them as a service provider.