Quote:
Originally Posted by Velvet
From our past experience with Samsung appliances is that we consider them as strictly disposable. When they work they are great and when they don’t, out they go. We do not buy Samsung because of our past experience with their warranty service. The only thing we buy is their TVs.
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Interesting, that's pretty much our story. Always Samsung phones, phones always last forever, have Note 9's right now and probably will outlast our desire for the latest camera and such. Also, TV's have been outstanding. Other household appliances, NEVER again is the decision. SHOULD have stuck with that after the washer and dryer, terrible, never do it thinking "well, just because that ONE person had a problem".... no, son's new VERY expensive French door "smart" refrigerator, terrible, and absolutely no service. They will do anything to hold you at bay until the warranty is expired. Write down EVERY call, EVERY name (most won't give them name so they can say "WELL..... WHO did you talk to ?" and you have to say "well they would only give me their first name, James", and then they hang up saying we have hundreds of "James", if you get a last name call back !" Nope, no more Samsung except for phones and TV's.