Talk of The Villages Florida - View Single Post - $$ service fees $$
Thread: $$ service fees $$
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Old 11-09-2020, 07:10 AM
JimJohnson JimJohnson is offline
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Originally Posted by ureout View Post
just curious.. I purchased a hot tub from spa kingdom about 8 mos. ago... the main contorl panel shorted out and had to be replaced ... I was not charged for the part or labor to replace it since it was under warranty ... what I was charged was $95 to drive to the house as a service fee... the owner finally reduced it to $65 which I believe is still WAYYY to much and something I shouldn't have to pay since the hot tub was only 8 mos old the manufacturer should pay all expenses...
The point of warranty is so the seller can charge all the expenses related to the repair to the manufacture. I would not be surprised to see a charge to the manufacturer for the transportation amount. Naughty business practice from Spa Kingdom. Shame Shame.