every spa dealer works same way --- no one askes first if any fee's with guarantee. Since they pay the repair guys $ `5 an hour or so , they always come out ahead .
Quote:
Originally Posted by ureout
just curious.. I purchased a hot tub from spa kingdom about 8 mos. ago... the main contorl panel shorted out and had to be replaced ... I was not charged for the part or labor to replace it since it was under warranty ... what I was charged was $95 to drive to the house as a service fee... the owner finally reduced it to $65 which I believe is still WAYYY to much and something I shouldn't have to pay since the hot tub was only 8 mos old the manufacturer should pay all expenses...
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