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Originally Posted by Fisherman
How did you know that your roof was one of those with the defective product? Did the original roofers have to replace, did you have to file with your insurance to pay, did Villages Warranty have to pay or did you? How long was the process from determination to completion?
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With the defective Tamko underlayment, the time period for breakdown is roughly 3-6 years. You’ll notice tar like substance appearing in your roof valleys. Southern side with more direct sun breaks down quicker. Contact home warranty, they will give you information about Tamko and Tamko will give you procedure to file a claim with Tamko. The entire process was about 8 weeks. You will jump through many hoops, but Tamko is standing behind their warranty. Good luck!