By being a "wise guy" when trying to sell me a car they not only lost a customer but a walking advertisement for why not to buy at this dealer. I was ready to write a check for thousands of dollars, but instead decided my current car is great and
decided it was better than the ones on their lot! It was a wake up call which I am thankful for. I am sure my actions will have little effect on their P&L but it gives me some peace of mind.
