I know the Bob Evans at Colony pretty well, been a regular since they opened in January 2017. I would say since the pandemic and they reopened in July, that service as far as seating is bad. We were in just this past Monday at noon, peak of lunch time, and stood at the hostess desk for 10 minutes and no one even acknowledged us. One of the waitresses who recognized us finally came and seated us in a booth and waited on us. The breakfast was lacking as far as quality. The hash browns were burned too much to eat, just overall it wasn't good. I'll be getting pancakes next time, they have the best pancakes, way better than IHOP.
In their defense, I normally get the Rise & Shine and the previous 3 trips it has been perfect. I found out it all depends on who is the cook. As far as seating, that has been slow everytime we've gone since July. They've cut back on personnel as lot. In their defense, when first sat down, there was only 3 other customers in the entire place.
Those who are regulars will know the waiter 'Michael', the ballroom dancer who is rated #7 in the entire country. We've first met Michael at the 466 Bob Evans when we first moved here in 2011. Michael looked like he had lost a lot of weight, so I asked him what going on, he said you didn't hear about my accident. No I said, Michael drives 35 miles each way to work at BE from Ocala and last May while driving to work early in the morning on Baseline Road and there was a sink hole which he didn't see. His car went into the hole and a telephone landed on top and crushed the roof. He said he was almost killed, had broken his back and was laid up for a couple of months. He's recovering and I'm very surprised he's working already on his feet all day and he's not young, he's in his 60's. I asked if he had talked to Dan Newlin the attorney and he said, he had someone similar, I said well maybe someday you won't have to work again.
