Your right, there are some who appear to believe they are "victim's" and can''t control themselves. You should never allow your self to be a victim and never participate when someone is trying to protect their bad behavior by attacks or shouting. My feeling is that it is always better to walk away as no matter what you do they will not change. Fortunately, I believe the majority of TOTV posters are good people and are really helpful in most cases. If you experience a problem with a merchant, business or medical facility I see no wrong in expressing the problem and let the reader decide if in fact it was appropriate. When doing this you can expect the "bullies, the challenged to come out of the "woodshed" and start screaming. The best answer is to ignore them and go on with your life. To express an opinion is not being a victim but rather helping others to not be a victim because of your experience.