Quote:
Originally Posted by EdFNJ
Have you ever tried returning electronics there? My ONE experience returning ANYTHING there was horrendous. I bought an Apple TV Box ($160) a few weeks ago and returned it the very next day still sealed with receipt because I found out that evening my kids sent me one from Apple direct as a b'day gift and I didn't know it. You'd have thought I had stolen it for what they put me through. First the counter person opened the SEALED BOX (I can understand that sort of), then she called her helper because she had to "authorize" it (I can understand that too) then her helper had to call the return lady manager to check out the (originally sealed) box to make sure nothing was missing but since she didn't have a list of contents of what is in the box (remote, Apple TV & 1 power cord) she had to find out if it was all there. After telling her it was sealed until the dummy opened it she said she still had to check. FINALLY, after almost 15 minutes, I got my refund. That's why I shop at Costco when I can.
At Costco (up North a few years ago) wife and I saw a woman in front of us on the return line after Thanksgiving return a full half-eaten meal including a cooked half eaten turkey, a pie and some other stuff and they took it back without one question. After she left wife asked the CS Lady how she could do that (both have the nerve to return it and to take back half eaten food) and her reply is "that is our policy, no questions asked." We were stunned.
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The 90 day return policy is especially good for anything with a screen, like a TV. Television warranties will not cover a few dead pixels which many screens develop during the first few months.
Costco is especially good for expensive jewelry because they will allow a return at any time, even years later. Try to do that with a local jewelry store. If you are lucky, you may get 10 percent of the purchase price instead of 100 percent at Costco.