It used to be if you bought a laptop from one of the manufacturers--Dell, Toshiba, Hewlitt Packard, etc.--and something went wrong with it, you couldn't return it, per se. You had to give it up (send it back) for them to fix, which left you without a computer and getting back basically a refurbished machine. I once had to send an H-P laptop back four times till it finally went out of warranty and they wouldn't help me anymore.
I bought a Toshiba from Sam's Club when we first got down here. It crashed a couple weeks later. Rather than go through the rigamarole of sending it back to Toshiba, I took it to Sam's and returned it. Of course, they inspected it to be sure I hadn't thrown it across the room or some such. When it wouldn't boot up for them, no questions asked, I got a refund.
That's my only experience with Sam's down here, but it was a good one.
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