We sold our house at the beginning of the pandemic. The morning of closing I lost my TV ID card. Called Lisa Zdrodowski at Pennisula and she said that was fine as long as I had the gate card which I did. When our check came in the mail $100 was deducted from it for the ID card. At the time TV was charging you $10 for a lost card. We have made numerous calls to Lisa and our sales rep Addam Roma but no refund. The appliances in our new home were terrible as were the sliding doors and windows. If you ask me, TV is smoke and mirrors and do not care one bit about house owners.
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