Quote:
Originally Posted by EileenK
We sold our house at the beginning of the pandemic. The morning of closing I lost my TV ID card. Called Lisa Zdrodowski at Pennisula and she said that was fine as long as I had the gate card which I did. When our check came in the mail $100 was deducted from it for the ID card. At the time TV was charging you $10 for a lost card. We have made numerous calls to Lisa and our sales rep Addam Roma but no refund. The appliances in our new home were terrible as were the sliding doors and windows. If you ask me, TV is smoke and mirrors and do not care one bit about house owners.
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Wow, I did not realize it cost that much to replace a card now, good information. Very sorry to hear about your experience. We moved at this same time you did and had a couple of issues, too. I called Home Warranty and they in turn contacted the builder who ended up getting one of our appliances replaced, with the help of Addam Roma. Our upsetting issue at the time worked out OK. I am very sorry to hear about your experience.