I have had several of these calls. The first the PA could not get the sound to work. It took 6 calls back and forth and we finally used the phone. I had to use my iPad to show them an allergic rash I had and then had to have them call me back to talk about it. The next call happened the same way and the PA finally used his own phone to FaceTime me and then passed the phone onto the dr. This worked. The third call never happened as the dr cancelled and hour after my appt time and never bothered to call me to tell me this . Instead I sat around waiting for them and I finally called and said where is my call. Then they told me the dr is backed up and then 1/2 hour later it was cancelled saying the dr had an emergency with their child. Then they insisted on calling me the next day when I was unavailable . When I said I couldn’t , they refused to renew my meds. I’m not crazy about this method but I don’t want to go into the office and come in contact with COVID patients either . I am looking for a new dr now as I need my meds. Yes, they charged full price for each appt!
|