Quote:
Originally Posted by Dana1963
You have two other options FedEx and USPS.
Life is hell when we have rules enforced.
Provide Internal Protection
It is important to cushion the contents of your package properly.
Please be sure that you wrap each item separately. Fragile articles need separation from each other, and from the corners, sides, top, and bottom of the box.
Each item should be surrounded by at least two inches (5.08 cm) of cushioning and be placed at least two inches (5.08 cm) away from the walls of the box. This prevents product-against-product damage and protects contents from shock and vibration, which can pass from the outside of the box to the contents.
Please use proper cushioning material, combined with a strong outer container, to protect your shipment fully. Make sure you use enough cushioning material to ensure that the contents do not move when you shake the container.
Improper cushioning material includes clothing, blankets, towels, newspaper/newsprint, and pillows. Instead, please use the materials listed below to cushion and protect your shipment:
https://www.organsupply.com/assets/H...Guidelines.pdf
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The highlighted section above was completely uncalled for.
Even though the document references the UPS website it comes from a non-UPS source. I just spent 15 minutes attempting to find those "rules" on the UPS page with no success. If UPS wants to demand that those guidelines be followed then they should make them more discoverable and they should label them "requirements" rather than "guidelines."
What I did find on the UPS page were instructions on how to box, label, and seal packages for UPS shipping. If UPS instructs me to seal the package prior to taking it to them then it is not standard practice for them to ask for it to be opened for inspection.
Except for special circumstances I would not allow the UPS store to open my package for inspection.
Special circumstances could include a package that was too heavy for the size of the box, a package that appeared damaged when I brought it in, or a package for which I was purchasing insurance (if UPS even does that). In those cases I would consider it reasonable for the shipper to ask to inspect the package prior to accepting it. Otherwise, particularly since I was instructed to seal the package before arrival, I would refuse to open it and I would find another place to ship it from.