Quote:
Originally Posted by Heartnsoul
I had a Dr appt for thursday but received call from office that DR wants to do a video call. I'm not interested as dont even know how to do that. So she said we can do telephone call then. Although I wasn't happy I said ok but wondering how everyone is feeling about this. Wonder if DR charges insurance co same price for phone as office visit? Am I the only one not happy over this?
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I am okay with some follow up visits by phone especially if the main thing is to review lab results. I don't like the fact that some doctors seem to be using the health crisis as an excuse to get paid for a phone call with little work from them or their staff. For example, I had an appointment scheduled for December 3 and the same day they called to tell me the doctor no longer was in that local office on that day of the week and wanted to know if a phone visit was okay or if I wanted to reschedule. Mind you there were no labs to discuss so this visit normally would have involved my vitals and possibly other testing. I was aggravated that knowing he had changed his office schedule they hadn't notified me sooner, and so I asked to reschedule. This was on a Thursday and they scheduled me for the next Monday. The very next day or maybe even later that day, I received another call from the office saying that the doctor wanted to know if I could make it a phone visit. You can imagine my attitude as I told them in not so polite terms that they could shove the appointment. I will be looking for another specialist to replace this one!