Quote:
Originally Posted by bilcon
You should have gone to the UPS store in Pinellas Plaza. No Problem. Even though there was 5 people in front, It only took about 15 min. and no questions about my packing etc.
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we recently used the UPS store in Pinellas Plaza to ship a sewing/embroidery machine out to a friend in California. New the machine was $5K...used this model sells on eBay for anywhere from $4K to $2K. This store does do a good job.
We had the store pack everything...two boxes, close to $600 to ship it across country. We insured it for $2K.
The machine was in perfect condition, somewhere a long the route it was 'hard dropped' and the timing was all messed up. Cost to repair was over $300. We had it repaired in California. UPS is denying the damage claim, saying this is a scam...the local UPS Store is trying to get the claim approved another way. The amount of documentation UPS wants is crazy... Buying shipping insurance seems to be a hollow promise.