Quote:
Originally Posted by blueash
I wouldn't take T&D word for the warranty being non-transferable. Somewhere on that slider is the name of the manufacturer, and it is not T&D. Home warranty also should be able to tell you who made the sliders. I bought a pre-owned home here and after living in it a couple years a window failed and it was still covered under a 10 year warranty.
Perhaps the villages has gone cheaper and now provides windows without a transferable warranty saving themselves a couple dollars per house but it seems that such an outstanding organization with a commitment to quality would not have made that change.
EDIT: T&D Windows has a website and there is a warranty on it. They use PGT windows as a manufacturer and they do not transfer protection http://www.tddistribution.net/pdf/PG...20WARRANTY.pdf
They also use CWS as a manufacturer and the link to see the warranty for CWS windows takes you to Custom Window Systems – High Performance Windows and Doors where you can with several clicks read their warranty HERE This one is transferable but only if the transfer is done within 30 days of the home sale and requires that you pay $50 and have other documentation.
So, it looks like they have every right to not fix a window that failed after just 4 years despite their boasts about what a wonderful product they make and stand behind. Way behind. Gotta love the requirement for the original order number as if a homeowner would have that, and a certified check as obviously a non-certified check is no good in extending a warranty while waiting a week for it to clear. They certainly protect themselves much better than the protect the comsumer. |
We had a couple of windows lose their thermal seal after less than ten years and called Warranty. They replaced them. There was a charge for labor.
I think that they bend over backward to do the right thing at Warranty.....unless you expose your posterior.