Quote:
Originally Posted by joseppe
Much of the Villages (or maybe Villagers) seem to shun technology. Paper and Pencil seem to be the norm.
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Nothing is or ever will be perfect. We still use checks-Imagine.
We moved to the villages about eight years ago. I have no idea how they got our address.
I was turned over for collection for a claimed unpaid water bill. Typical of many companies, rather than investigate they turn you in for collection and you get stuck doing their job. The water company was sold. Due to their error or previous error
they had my bill as un-paid. Perhaps, used to dealing with dead beats. I gave them my check number date etc. They went away for a year or two and then started the same thing again. They were shocked when I demanded a letter stating what the issue was and that if I was KIND ENOUGH to send them a copy of the cancelled check they would resolve the matter. I did that. As expected a year latter they started again. I told them to research their letter dated, signed by.........
Paper pencil, pen still is useful. Imagine doing this as they expect-on line banking.
My credit is excellent. We all have disputes. I always insist on a signed letter of apology
and I have a pile of them. Computers do not solve all problems. For many things they change things, invent new problems and or make old problems more difficult to resolve.
Mark Twain said something like-We don't make any progress because we lose what was.