Talk of The Villages Florida - View Single Post - Modem off line
Thread: Modem off line
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Old 01-07-2021, 08:59 AM
kanoa1kale2 kanoa1kale2 is offline
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Quote:
Originally Posted by starflyte1 View Post
House was inspected this morning.

Now I have a message can’t find the server or can’t reach internet. Online light on modem is off. All other lights on modem are on.

No help online.

Where can I call to get in home help. Geek squad earliest in Jan 23!

Thank you for any help
If the online light is off on the modem, your connection to the outside world is broken. Meaning, the connection to your service provider is not connected. You didn't specify who your provider is, but if you troubleshoot looking for loose or disconnected cables from your modem back to the incoming cable from the provider you will likely find your problem. Check each connection for being loose or disconnected. If you direct message me, I will walk you through the procedure. It is really quick and simple. Take Care.