Quote:
Originally Posted by jcoyne77
My sick 87 yr old father needed some cash so he wrote me a check. I took it to the branch on 466 and was told it would cost 7$ to cash it bc I didnt have an account there! WTH? He's changing banks asap. There's been other issues with suntrust but this one takes the cake.
|
OP, sounds like the bank was just trying to protect your fathers money and his account. They don’t know you and you have no account there. Unfortunately, there have to be policies to protect from fraud and abuse. That said, I’m sure you were caught off guard and a bit embarrassed as I would have been. I’m surprised the bank would cash it for $7.00. Times - they have changed. I have banked at BB&T for several years. Professional, helpful and cordial.