Quote:
Originally Posted by Halehardy
Went there for dinner Saturday during the car show. We waited about 5 - 10 minutes to be seated. The waitress was very good and attentive. Placed our order for spaghetti and stuffed shells with a house salad. Timing was good as was the salad. The order was served however the spaghetti was a small serving and the stuffed shells we cold. Not just warm, they were cold. A manager came over and said we'll get this taken care of. We waited about 15 - 20 minutes before the shells were brought out and they were still cold. There was no, we're sorry, no how about a dessert on the house - nothing except the bill with no comments. Needless to say we won't be going back.
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So foolish when a restaurant screws up like that and does nothing to make the customer feel better and want to return.