Don't order PGT windows
We are under going extensive remodeling in our house have been waiting for months and months for the windows to enclose our Lanai. We decided on windows manufactured by PGT. Our contractor has had to stay in limbo because our dealer cannot get a shipping date, (was shipped screens but no windows) (3+weeks ago) I understand that the company is now providing the windows to the Villages for new construction, Unfortunately for those of us who are just a small jobs cannot get shipment or any type of answer regarding a shipping date. Very poor customer service and communication to their dealers. My advice is DO ORDER THESE WINDOWS UNLESS YOU DON'T CARE IF YOU GET THEM OR NOT. I am going to post this to Talk of the Villages so that no unsuspecting Villager will fall into the no delivery pit we have fallen into. This company is destroying the reputation
and business of the small business dealer and the small contractor by not filling and shipping their orders.
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