Quote:
Originally Posted by retiredguy123
I agree that the system they are using is very bad. But, I think the reason they use it is because it is totally automated and requires no work by Publix employees. If people left information on a phone message or a website, someone would need to spend time sorting through the information, and notify people of their appointments, which would probably result in a lot of no shows and people gaming the system. There are literally thousands of people trying to make appointments, but very few appointments available.
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Unfortunately, I have to agree with you, but there has to be a better way. What becomes of the people who are literally not able to use a computer, who are sight-impaired ,and are handicapped in other ways.