Well at $25/mo. for internet you're getting the slowest connection speed they provide and even if the say 25mb/sec you notice is also says "up to" before that so you'll likely get a lot less. Now if you have anything else using the wifi it will also use up the download speed...even if you aren't using it(phone, laptop/desktop computer, iPad, etc.)
If your wifi router isn't an expensive one that can also effect download speed(used for streaming data).
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