I didn't think anything could be worse than Spectrum.......until we subscribed to Comcast after our move down here last May!!! Comcast is, by far, worse, I think. It's costing us $137/month for "basic" cable TV and internet which is SO terribly slow and it drops our WiFi constantly off and on all day on all devices. (We never had dropped internet/WiFi or slow service with Spectrum) When I called to complain to Comcast, first she looked at our "package," then asked how many devices we have internet on at one time, then did a troubleshoot. Nope!! No problems on their end that she could see and wouldn't I like her to transfer me to tech support so they could resolve?? I was waiting for the old pitch, "for an additional $$$ per month" BS and "if you were renting OUR modem, we could guarantee" this, that or the other thing. ALL cable companies are the same, lousy customer service, ridiculously exorbitant rates for what you get, etc., but as soon as our 2 year contract is up, we're outta here. Not sure what we'll switch to, but it if weren't for the steep penalties to get out of the contract, we'd drop Comcast like a hot potato!!!
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