Quote:
Originally Posted by kathyspear
I have been trying to get hubs to agree to purchase our own modem/router instead of renting equipment from Xfinity. We would start coming out ahead $14 per month in a year. I quoted Malsua re: the quality of Xfinity equipment. No luck so far. He likes the idea of them being responsible if the equipment goes bad plus he doesn't want to have to set up and configure a new device. sigh ...
kathy
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I rent a modem from Xfinity for the same reason. If you have an Xfinity landline phone, then you need a modem that costs about $250. So, the payoff time period is about 18 months. But, suppose your service goes out, you call Xfinity, and they say the problem is your modem. If you own the modem you have to either prove them wrong or replace your modem. In the meantime, you have no service. So, if I were to stop renting the modem, I would feel the need to have a spare modem on hand, especially during the modem warranty period, because it may take weeks to enforce the warranty.