I tell my tenants to go to LSL sales center to pick up their passes - maybe the host goes thru the halls to Jane's Outpost (the buildings may be connected) to bring them back, not sure, but if they are prepaid by the landlord/owner, just go to LSL. If they haven't been prepaid is when you have to go to Jane's Outpost, write your check and apparently wait for them to be processed and come back and pick them up. At least that's what I was told by Property Management a couple of weeks ago.
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